Want to collect and share feedback in the workplace with your LMS? We show you how.
An LMS is so much more than a place to store and deliver learning content.
As technology advances, LMSs can also be used to create performance changes too. After all, learning should be connected to performance.
But how do you do this?
Keep reading to learn:
- What feedback is
- Why feedback is important
- How to gather feedback in an LMS
- How to share feedback in an LMS
Let’s get started.
What is feedback?
Whether it’s praise or constructive criticism, feedback is the compass that guides us toward growth.
You can give or receive feedback about, anything.
In this context, we’re talking about the workplace.
For L&D in particular, we want to know how learning has impacted a learner in their day-to-day job.
Related: What is learning and development (a COMPLETE guide)
Getting feedback from their colleagues can help you quantify impact and prove success.
It can also allow you to improve your learning content or process, so it’s a useful tool to invest in.
Or of course, you could request feedback directly from your learners on your content. This will give you actionable feedback that you can use to improve your materials.
But even wider than that, you can also ask for 360-feedback for performance reviews using your LMS too. After all, learning is connected to performance.
💡 Pro Tip
Connecting learning to performance might sound obvious, but you would be surprised by how few companies actually connect the two to enable better results.
Learn how to accurately link learning to performance
Why is feedback so important?
Feedback, no matter its form or purpose, is essential.
Here are five quick reasons why:
1. Insight: Feedback provides valuable insights into our strengths and weaknesses, helping us understand where we excel and where we can improve.
2. Growth: Constructive feedback fuels personal and professional growth by guiding us toward areas where we can develop and excel.
3. Accountability: Feedback holds us accountable for our actions and behaviors, encouraging us to strive for excellence and take ownership of our performance.
4. Perspective: Feedback offers different perspectives, allowing us to see situations from various angles and broaden our understanding of ourselves and others.
5. Relationship Building: Effective feedback fosters open communication and trust, strengthening relationships and collaboration among team members, colleagues, and peers.
Collect and share feedback in your LMS
Ready to learn how to collect, collate and then share feedback using your LMS?
Well, there are a number of ways you can do it, and a number of purposes feedback can share.
These are:
- 360 feedback for performance reviews
- Feedback on learning content
- And of course, feedback on learner improvement post-course
Let’s look at each in more detail:
Request for 360 feedback for performance reviews
360 feedback, also known as a 360 performance review, gathers input from various sources on an employee’s performance, including their manager, teammates, and even clients.
Without it, organisations miss out on valuable insights vital for continuous performance management.
Relying solely on manager feedback has limitations.
Managers may have limited interaction with employees and a biased perspective.
In contrast, 360-degree feedback offers a broader, more nuanced view, incorporating diverse experiences and viewpoints.
For example, while a manager might perceive an employee as excelling overall, 360 feedback might reveal concerns about their organisational skills from others.
This comprehensive insight enables managers to address areas for improvement effectively, ultimately enhancing workforce performance and the overall employee experience.
You can collect 360-degree feedback is with your performance management system, a tool like Totara Perform.
This tags on nicely to your core Totara LMS and means you can optimise your outputs by combining performance and learning more intuitively.
💡 Pro Tip
360 feedback is a growing trend in the workplace, and for good reason. But implementing a 360 feedback system can be tricky.
Learn how to collect and share 360 feedback in your LMS
Request feedback on learning content
Feedback on learning content or a learning course is essential for its continual improvement and effectiveness.
It serves as a valuable tool for instructors to gauge learner engagement, clarity of content, and overall effectiveness of teaching methods.
By soliciting feedback, you can identify areas for improvement, tailor content to meet diverse learner needs, and ensure that the learning experience is engaging and impactful.
With your Totara LMS, you can easily set up a feedback activity.
Request feedback on learner improvement
You can use feedback in other ways too.
When a learner finishes a course, you can assess how much that new knowledge has dripped into their day to day working life by asking their colleagues for feedback.
This is useful as you can see how well the knowledge was retained, and more importantly, how well it was applied to their role.
You should be able to understand if the learning has had any tangible impact on how the learner performs their job duties.
This feedback is easy to set up and easy to complete.
A short, simple form is sent out to colleagues, using your preset hierarchies.
Totara Perform allows you to collect feedback on your own schedule, so you’re not tied into a rigid calendar.
You can also set your own questions and ensure all feedback is collected safely and securely within your system, meaning you can tackle all aspects of your agile performance management process from a single system.
How to start collecting feedback in your LMS
Well, it should be simple.
Your LMS should have some scope to collect feedback.
If it doesn’t, you might want to consider switching.
The Totara LMS comes with feedback options as standard. And remember, with BuildEmpire as your partner, you can create totally bespoke feedback features too.
Book a demo to see how we can help you use feedback in your learning platform.