We wrap up exactly what is just-in-time training is and how to use it as part of your learning strategy.

Employees expect quality training.

And that’s not all.

In fact, 57% of employees expect to be able to access training anytime, and from anywhere.

And can you blame them?

You don’t want to spend hours trying to work out the solution to a problem.

And in some cases, you also don’t want to waste time sifting through length learning courses to find one small piece of information that can help you do a particular task, or do your job better.

So what is the solution?

Well, for many companies, it’s just-in-time training.

Think about how often you follow a recipe, or follow a video tutorial for everyday tasks.

The same is true in the workplace.

Keep reading to learn:

• What just-in-time-training is
• The benefits of just-in-time training
• How to implement just-in-time training
• Challenges with just-in-time training

Let’s get started.

What is just-in-time training?

Just-in-time training (JIT training) is an approach where learning content or resources are delivered exactly when they’re needed.

Sounds good doesn’t it?

Instead of front-loading information long before it’s relevant, instead, you provide learners with the knowledge or skills they need at the precise moment they can apply them.

This, of course, makes learning more efficient and contextually significant.

For example, an employee might access a short tutorial on using new software just before they need to perform a specific task.

This contrasts with traditional training sessions that may cover a wide range of topics, many of which might not be immediately relevant.

It’s an agile, learner-centric approach that leverages digital platforms, microlearning modules, and on-demand resources.

This flexibility makes it particularly effective in fast-paced environments where needs can change rapidly.

Benefits of just-in-time training

We know that learning needs to be as agile as the challenges we face.

Just-in-time learning is transforming the way individuals and organisations approach skill development.

But what are the tangible benefits?

From reducing cognitive overload to empowering employees, let’s see exactly how just-in-time learning can support better training.

Improves knowledge retention

Just-in-time learning enhances knowledge retention by delivering information precisely when learners need it.

This immediacy allows individuals to apply new knowledge directly to tasks, reinforcing learning and improving recall.

In fact, studies indicate that active application of information can lead to retention rates of up to 90%.

Increases efficiency and productivity

By providing targeted information at the moment of need, just-in-time learning reduces the time employees spend away from their tasks.

Similarly to microlearning, this approach streamlines workflows and minimises disruptions, leading to increased efficiency.

Organisations implementing just-in-time learning have reported a 12% increase in employee productivity.

Reduces cognitive overload

Traditional training methods often overwhelm learners with excessive information, much of which may not be immediately applicable.

Just-in-time learning addresses this by delivering concise, relevant content, thereby reducing cognitive overload and enhancing comprehension.

While it might not be possible to deliver just-in-time training for every part of your learning structure, it could be a good addition.

Enhances learner engagement

When learners receive information that is directly applicable to their current tasks, their engagement levels increase.

Related: What is the learning curve

This relevance fosters a proactive learning attitude, as employees recognize the immediate value of the training.

Empowered learners are more likely to take ownership of their development, leading to improved performance.

Cost-effective training solution

Just-in-time learning reduces the need for extensive classroom sessions and travel expenses associated with traditional training.

Once developed, digital learning materials can be reused, offering a scalable and cost-effective solution.

Companies investing in just-in-time learning have seen an average return on investment of 235%.

Supports continuous learning and adaptability

In fast-paced industries, the ability to adapt to new information is crucial.

Just-in-time learning supports continuous development by providing up-to-date resources that employees can access as needed.

This approach fosters a culture of lifelong learning and keeps the workforce agile in the face of change.

Reduces errors and enhances accuracy

Access to immediate, relevant information enables employees to perform tasks more accurately.

Just-in-time learning provides on-the-spot guidance, reducing the likelihood of mistakes and improving overall work quality. This leads to fewer disruptions and a smoother workflow.

How to implement just-in-time training in the workplace

Implementing just-in-time training in the workplace involves delivering concise, relevant information at the exact moment employees need it.

This approach enhances productivity, boosts knowledge retention, and keeps teams agile.

Here’s how you can effectively incorporate just-in-time learning into your organisation:

1. Identify training needs

Start by analysing the tasks your employees perform and pinpointing moments where they might need additional guidance or information.

Related: What is a learning needs analysis?

This could be during the onboarding process, when learning new software, or while tackling complex tasks.

Collect feedback from employees to understand where they encounter challenges, as this will help you identify critical just-in-time learning opportunities.

2. Develop bite-sized, targeted content

Just-in-time training is most effective when it’s short and directly applicable.

Related: Complete guide to bite-sized learning

Create microlearning modules, quick video tutorials, infographics, or step-by-step guides that address specific tasks or challenges.

Focus on making the content easy to digest and actionable, ensuring that employees can immediately apply what they learn.

3. Leverage digital platforms

Your learners want to learn on the go and in situ.

That means having access to digital learning platforms at a click of a button.

You’ll need a quality learning management system that can support you to build an on-demand learning structure.

And remember, you’ll need a platform that prioritises mobile access.

✏️ Note

The BuildEmpire LMS offers a mobile learning app that allows users to take their learning in the palm of their hand. It has robust functionality and ease of use, with design and UX at the forefront.

5. Encourage a culture of continuous learning

Promote a learning culture where employees feel empowered to seek information as needed.

Encourage team members to share useful resources and insights, fostering a collaborative learning environment.

This cultural shift supports the self-directed nature of just-in-time training.

6. Monitor and optimise training effectiveness

Continuously track the usage and effectiveness of just-in-time training materials.

Use analytics from digital platforms to assess how often resources are accessed and whether they’re leading to improved performance or reduced errors.

Related: Complete guide to LMS analytics

Regularly update content based on user feedback and evolving needs to keep the training relevant and effective.

By strategically implementing just-in-time training, organisations can enhance employee performance, increase productivity, and ensure that teams remain adaptable in an ever-changing work environment.

Challenges with just-in-time-training

While just-in-time training offers numerous benefits, it’s not without its challenges.

From maintaining up-to-date content to ensuring consistent learning experiences, implementing this approach effectively requires careful planning and management.

Understanding these challenges is crucial for organisations looking to leverage just-in-time training without compromising on depth or quality.

Let’s explore the key obstacles and how to navigate them.

Limited depth of learning

Just-in-time training focuses on delivering concise, task-specific information, which can limit the depth of learning.

Employees may gain the skills needed to complete immediate tasks but might lack a deeper understanding of underlying concepts, which could hinder long-term problem-solving and innovation

Lack of contextual understanding

Since just-in-time training is typically highly focused, learners may not fully understand the broader context of a task or how it fits into larger organisational goals.

This limited perspective can impact strategic thinking and the ability to adapt knowledge to different scenarios.

Potential for overreliance

Relying solely on just-in-time training can lead to a reactive learning culture, where employees only seek knowledge when problems arise.

This can discourage proactive skill development and hinder career growth, as employees may not engage in comprehensive learning that prepares them for future roles.

Inconsistent learning experiences

Because just-in-time training is often accessed on-demand, different employees might receive varying levels of guidance depending on how and when they use the resources.

This inconsistency can lead to knowledge gaps and uneven skill development within teams.

Difficulty in measuring impact

Evaluating the effectiveness of just-in-time training can be challenging.

Traditional metrics like course completion rates don’t apply, and it may be difficult to directly link on-demand learning to performance improvements or organisational outcomes, making it harder to justify the investment.

Getting started with a new learning platform

Just-in-time training is a game-changer when it comes to keeping your team agile and productive.

It gives people the info they need right when they need it, without overwhelming them with tons of irrelevant content.

But let’s be real, making it work smoothly takes the right tools.

That’s where we come in.

A BuildEmpire LMS is designed to make delivering on-demand, bite-sized learning super easy.

With flexible content management and mobile access, your team can learn on the go, staying ahead of the curve without missing a beat.

And that’s not all.

We also have a bunch of extra features like gamification and eCommerce as well of course, as all the core Totara functionality.

So, if you’re looking to add just-in-time training to your content strategy, BuildEmpire has you covered: no hassle, no headaches.

Book a demo or see our platform in a bit more detail.