A connected Totara platform for 95,000+ professional learners
How we gave MBL a modern learner experience, custom webinar activities and a learning platform that talks to their booking system, CRM and website.
About the client
Learning and development for professional service firms
MBL delivers face-to-face seminars, conferences and in-house training. Their digital learning complements it, with webinars, Learn Live courses and SCORM content on their learning platform.
BuildEmpire is a trusted partner on our digital transformation journey. Their Agile approach allows us to flex our requirements in line with the changing demands of the business, without any compromise on quality.
The brief
A better experience for learners, less admin for MBL
MBL came to us with three goals:
- Improve the user experience of their learning platform
- Create custom webinar activities
- Integrate the platform with their booking system
What we built
A learner-first platform, joined up with everything MBL runs on
01
User-friendly interface design
The interface we designed keeps the learner’s experience streamlined and intuitive. Students can clearly see which courses are available to them, which are in progress, and which certificates they’ve earned.
We kept MBL’s main colour and refreshed the rest of the digital palette to feel more modern and vibrant, creating a calm, learner-focused environment.
02
Custom webinar activities
Our custom video activity lets students watch webinars as part of a course, then answer quizzes on the content. They’re automatically asked for feedback, which goes straight to MBL admins, so staff spend far less time configuring activities in Totara.
To migrate MBL’s webinar videos, we built a plugin that sends resources from their old learning platform to Totara via webhook.
03
Interactive mobile and tablet design
MBL wanted to offer more interactive content using SCORM. We built on Totara’s native SCORM activities and developed a new interface for both mobile and desktop.
On mobile, SCORM courses always open full screen, giving learners a much better experience.
04
Key featureIntegration with the booking system
MBL’s clients buy single courses, for themselves or colleagues, or a subscription, all through MBL’s booking system.
Rather than leave the booking system and learning platform as two separate things, our developers built a webhook that joins them up.
When a booking comes in, the organisation structure and user are created in Totara. If a subscription is changed, renewed or cancelled, Totara updates automatically.
05
One platform at the centre
Beyond bookings, we connected Totara to the rest of MBL’s systems, so all training information lives in one place.
Live interactive courses. Learn Live courses run in Adobe Connect, outside Totara. A webhook collects Learn Live completions and records them in Totara, so certificates can be issued from there.
Data transfer to CRM. Student information and course completion data flow from Totara back to MBL’s CRM, saving time and keeping student data correct.
Single sign-on. With Microsoft Azure SSO, students who log in on MBL’s website go straight to their personalised course dashboard, with no second username or password.
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