One Totara platform for 60,000+ leaders, built to replace them all

How we helped the Center for Creative Leadership consolidate multiple learning platforms, connect their CRM and SSO, and launch a programme that grew 90% in its first month.

  • Platform consolidation
  • CRM integration
  • Single sign-on
  • Gamification
CCL’s Digital Leadership Essentials course page on Totara, showing lesson progress and impact points
60,000+platform users, and growing
90%user growth in the first 30 days after launch
11cohorts registered for the new programme

About the client

A top-ranked, global provider of leadership development

The Center for Creative Leadership® (CCL) has spent over 50 years delivering cutting-edge leadership solutions to more than a million leaders at every level.

CCL came to us to consolidate multiple learning platforms and develop their offering further, securing their place at the forefront of executive education.

I have worked with several other Totara partners but they have been the best.

Kyle EppsProduct Director, CCL

The challenge

Too many platforms, one for each part of the organisation

CCL was delivering courses through several different platforms. They chose the BuildEmpire Totara platform to replace all the others, because it was the most robust and the most customised.

That meant the new platform had to:

  • Handle far larger volumes of users
  • Extend Totara’s grouping functionality to support CCL’s cohort behaviour
CCL’s My Courses dashboard listing current courses with access dates, takeaways and course info

What we built

Four pieces that make the platform work for CCL

01

Automatic enrolment

CCL wanted students enrolled into Totara the moment they’re added to the CRM.

We built a plugin that connects Microsoft Azure Service Bus with CCL’s CRM and their Totara platform. It receives information from the CRM and triggers the right action in Totara.

When a student’s details change in the CRM, the plugin updates them in Totara too, so the data is always accurate.

02

Single sign-on

CCL’s SSO is built on Auth0, so we integrated Totara with it. Learners log in to the CCL learning system once, securely, and reach every other CCL system from there.

The result is a more fluid learner journey, with every connected system kept highly secure.

03

BuildEmpire Edition feature

Gamification

CCL used the gamification features in our Edition to build a leaderboard that tracks progress and encourages friendly competition.

Learners earn points by engaging with content and peers, and by completing course content.

04

Takeaways and reflection

Takeaways let learners collect what matters most to them throughout a programme, then export it as a PDF to review later.

Learners reflect by commenting on activities and discussing content with peers. It shows their engagement and is proven to enhance cognitive skills.

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